CXI Platform

Create, Design a survey. Import and Tracking a collector. Summarize a result on the realtime dashboard — in one tool.

Monitor sales & service standards performance

Measure consumer satisfaction and engagement

Integrate customer services into one platform

Introduction to CXI Platform

CXI Platform’s Capabilities

All-in-one System

>> Customize an online survey whose data is processed internally 

Advanced Dashboard and CX Models

>> Utilize the real-time analytics capability!

Customer Care Boosting

>> Eliminate the delay issue at the complaint solving stage!

Sample Output & Attributes

  • Interactive Dashboards
  • Mannual Work Reducement
  • Real-time Notification
  • Customization

“In short, INTAGE Vietnam will coordinate with clients to design a CXI platform to manage their customer satisfaction by analyzing scores collected via online surveys. Interactive dashboards help client to deep dive into insights and root causes. Real-time notification helps client to take action towards urgent complaints effectively. Our system can also be customized based on client’s needs and preferences. We believe the system is a great help to reduce our client’s manual workload in every stage.”