{"id":49603,"date":"2025-09-19T01:18:30","date_gmt":"2025-09-19T01:18:30","guid":{"rendered":"https:\/\/intage.com.vn\/dich-vu-cham-soc-khach-hang-sau-ban-danh-gia-muc-do-quan-trong-va-chien-luoc-hieu-qua\/"},"modified":"2025-09-19T01:18:36","modified_gmt":"2025-09-19T01:18:36","slug":"dich-vu-cham-soc-khach-hang-sau-ban-danh-gia-muc-do-quan-trong-va-chien-luoc-hieu-qua","status":"publish","type":"post","link":"https:\/\/intage.com.vn\/vi\/dich-vu-cham-soc-khach-hang-sau-ban-danh-gia-muc-do-quan-trong-va-chien-luoc-hieu-qua\/","title":{"rendered":"D\u1ecbch V\u1ee5 Ch\u0103m S\u00f3c Kh\u00e1ch H\u00e0ng Sau B\u00e1n: \u0110\u00e1nh Gi\u00e1 M\u1ee9c \u0110\u1ed9 Quan Tr\u1ecdng V\u00e0 Chi\u1ebfn L\u01b0\u1ee3c Hi\u1ec7u Qu\u1ea3"},"content":{"rendered":"<h2>D\u1ecbch V\u1ee5 Ch\u0103m S\u00f3c Kh\u00e1ch H\u00e0ng Sau B\u00e1n: N\u1ec1n T\u1ea3ng Cho S\u1ef1 Th\u00e0nh C\u00f4ng C\u1ee7a Doanh Nghi\u1ec7p<\/h2>\n<p>Trong m\u1ed9t th\u1eddi \u0111\u1ea1i kinh doanh ng\u00e0y c\u00e0ng c\u1ea1nh tranh nh\u01b0 hi\u1ec7n nay, d\u1ecbch v\u1ee5 ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng n\u00f3i chung v\u00e0 ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng sau b\u00e1n n\u00f3i ri\u00eang \u0111\u00e3 tr\u1edf th\u00e0nh m\u1ed9t y\u1ebfu t\u1ed1 quan tr\u1ecdng kh\u00f4ng th\u1ec3 thi\u1ebfu cho s\u1ef1 t\u1ed3n t\u1ea1i v\u00e0 ph\u00e1t tri\u1ec3n c\u1ee7a doanh nghi\u1ec7p. \u0110\u00e1nh gi\u00e1 m\u1ee9c \u0111\u1ed9 quan tr\u1ecdng c\u1ee7a d\u1ecbch v\u1ee5 n\u00e0y kh\u00f4ng ch\u1ec9 gi\u00fap doanh nghi\u1ec7p nh\u1eadn th\u1ee9c \u0111\u01b0\u1ee3c gi\u00e1 tr\u1ecb c\u1ee7a n\u00f3 m\u00e0 c\u00f2n x\u00e2y d\u1ef1ng nh\u1eefng chi\u1ebfn l\u01b0\u1ee3c ph\u00f9 h\u1ee3p \u0111\u1ec3 t\u1ed1i \u01b0u h\u00f3a tr\u1ea3i nghi\u1ec7m c\u1ee7a kh\u00e1ch h\u00e0ng.<\/p>\n<h2>D\u1ecbch V\u1ee5 Ch\u0103m S\u00f3c Kh\u00e1ch H\u00e0ng Sau B\u00e1n L\u00e0 G\u00ec? \u0110\u1ecbnh Ngh\u0129a &#038; T\u1ed5ng Quan<\/h2>\n<p>D\u1ecbch v\u1ee5 ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng sau b\u00e1n l\u00e0 ho\u1ea1t \u0111\u1ed9ng h\u1ed7 tr\u1ee3 v\u00e0 duy tr\u00ec m\u1ed1i quan h\u1ec7 v\u1edbi kh\u00e1ch h\u00e0ng sau khi h\u1ecd \u0111\u00e3 th\u1ef1c hi\u1ec7n giao d\u1ecbch mua h\u00e0ng. \u0110i\u1ec1u n\u00e0y bao g\u1ed3m vi\u1ec7c gi\u1ea3i quy\u1ebft c\u00e1c v\u1ea5n \u0111\u1ec1 ph\u00e1t sinh, h\u1ed7 tr\u1ee3 k\u1ef9 thu\u1eadt, t\u01b0 v\u1ea5n s\u1eed d\u1ee5ng s\u1ea3n ph\u1ea9m, v\u00e0 thu th\u1eadp ph\u1ea3n h\u1ed3i t\u1eeb kh\u00e1ch h\u00e0ng. D\u1ecbch v\u1ee5 n\u00e0y kh\u00f4ng ch\u1ec9 d\u1eebng l\u1ea1i \u1edf vi\u1ec7c x\u1eed l\u00fd khi\u1ebfu n\u1ea1i m\u00e0 c\u00f2n c\u1ea7n x\u00e2y d\u1ef1ng m\u1ed1i quan h\u1ec7 b\u1ec1n v\u1eefng v\u1edbi kh\u00e1ch h\u00e0ng \u0111\u1ec3 t\u1ea1o ra s\u1ef1 trung th\u00e0nh v\u00e0 gia t\u0103ng gi\u00e1 tr\u1ecb th\u01b0\u01a1ng hi\u1ec7u.<\/p>\n<h2>T\u1ea1i Sao D\u1ecbch V\u1ee5 Ch\u0103m S\u00f3c Kh\u00e1ch H\u00e0ng Sau B\u00e1n L\u1ea1i Quan Tr\u1ecdng?<\/h2>\n<p>Vi\u1ec7c thi\u1ebft l\u1eadp v\u00e0 duy tr\u00ec d\u1ecbch v\u1ee5 ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng sau b\u00e1n l\u00e0 v\u00f4 c\u00f9ng quan tr\u1ecdng v\u00ec n\u00f3 \u1ea3nh h\u01b0\u1edfng tr\u1ef1c ti\u1ebfp t\u1edbi s\u1ef1 h\u00e0i l\u00f2ng v\u00e0 trung th\u00e0nh c\u1ee7a kh\u00e1ch h\u00e0ng. D\u01b0\u1edbi \u0111\u00e2y l\u00e0 5 l\u00fd do ch\u00ednh ch\u1ee9ng minh t\u1ea7m quan tr\u1ecdng c\u1ee7a n\u00f3:<\/p>\n<ul>\n<li><strong>Gi\u1eef Ch\u00e2n Kh\u00e1ch H\u00e0ng:<\/strong> Kh\u00e1ch h\u00e0ng h\u00e0i l\u00f2ng v\u1edbi d\u1ecbch v\u1ee5 h\u1eadu m\u00e3i c\u00f3 xu h\u01b0\u1edbng quay l\u1ea1i mua s\u1eafm, gi\u00fap doanh nghi\u1ec7p ti\u1ebft ki\u1ec7m chi ph\u00ed marketing v\u00e0 t\u0103ng doanh thu d\u00e0i h\u1ea1n.<\/li>\n<li><strong>T\u1ea1o L\u00f2ng Trung Th\u00e0nh:<\/strong> M\u1ed9t d\u1ecbch v\u1ee5 ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng sau b\u00e1n t\u1ed1t kh\u00f4ng ch\u1ec9 t\u1ea1o ra tr\u1ea3i nghi\u1ec7m t\u00edch c\u1ef1c m\u00e0 c\u00f2n gi\u00fap x\u00e2y d\u1ef1ng l\u00f2ng trung th\u00e0nh c\u1ee7a kh\u00e1ch h\u00e0ng.<\/li>\n<li><strong>N\u00e2ng Cao Uy T\u00edn Th\u01b0\u01a1ng Hi\u1ec7u:<\/strong> D\u1ecbch v\u1ee5 ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng chuy\u00ean nghi\u1ec7p s\u1ebd t\u1ea1o d\u1ef1ng h\u00ecnh \u1ea3nh t\u00edch c\u1ef1c cho doanh nghi\u1ec7p v\u00e0 s\u1ea3n ph\u1ea9m, t\u1eeb \u0111\u00f3 gia t\u0103ng s\u1ef1 tin t\u01b0\u1edfng t\u1eeb ph\u00eda kh\u00e1ch h\u00e0ng.<\/li>\n<li><strong>C\u1ea3i Thi\u1ec7n S\u1ea3n Ph\u1ea9m v\u00e0 D\u1ecbch V\u1ee5:<\/strong> Th\u00f4ng qua vi\u1ec7c thu th\u1eadp ph\u1ea3n h\u1ed3i t\u1eeb kh\u00e1ch h\u00e0ng, doanh nghi\u1ec7p c\u00f3 th\u1ec3 c\u1ea3i ti\u1ebfn ch\u1ea5t l\u01b0\u1ee3ng s\u1ea3n ph\u1ea9m v\u00e0 d\u1ecbch v\u1ee5 \u0111\u1ec3 ph\u1ee5c v\u1ee5 t\u1ed1t h\u01a1n nhu c\u1ea7u c\u1ee7a th\u1ecb tr\u01b0\u1eddng.<\/li>\n<li><strong>T\u1ea1o S\u1ef1 Kh\u00e1c Bi\u1ec7t V\u1edbi \u0110\u1ed1i Th\u1ee7:<\/strong> Trong m\u00f4i tr\u01b0\u1eddng c\u1ea1nh tranh, m\u1ed9t d\u1ecbch v\u1ee5 h\u1eadu m\u00e3i t\u1ed1t c\u00f3 th\u1ec3 gi\u00fap doanh nghi\u1ec7p n\u1ed5i b\u1eadt h\u01a1n so v\u1edbi \u0111\u1ed1i th\u1ee7 v\u00e0 thu h\u00fat kh\u00e1ch h\u00e0ng m\u1edbi.<\/li>\n<\/ul>\n<h2>C\u00e1c Y\u1ebfu T\u1ed1 T\u1ea1o N\u00ean D\u1ecbch V\u1ee5 Ch\u0103m S\u00f3c Kh\u00e1ch H\u00e0ng Sau B\u00e1n Hi\u1ec7u Qu\u1ea3<\/h2>\n<p>\u0110\u1ec3 d\u1ecbch v\u1ee5 ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng sau b\u00e1n tr\u1edf n\u00ean hi\u1ec7u qu\u1ea3, c\u00e1c doanh nghi\u1ec7p c\u1ea7n ch\u00fa tr\u1ecdng t\u1edbi m\u1ed9t s\u1ed1 y\u1ebfu t\u1ed1 ch\u00ednh sau:<\/p>\n<ul>\n<li><strong>\u0110\u00e0o T\u1ea1o Nh\u00e2n Vi\u00ean:<\/strong> \u0110\u00e0o t\u1ea1o nh\u00e2n vi\u00ean l\u00e0 m\u1ed9t y\u1ebfu t\u1ed1 thi\u1ebft y\u1ebfu \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o h\u1ecd c\u00f3 \u0111\u1ee7 k\u1ef9 n\u0103ng v\u00e0 s\u1ef1 nh\u1ea1y b\u00e9n trong vi\u1ec7c gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 c\u1ee7a kh\u00e1ch h\u00e0ng.<\/li>\n<li><strong>X\u00e2y D\u1ef1ng Quy Tr\u00ecnh Chuy\u00ean Nghi\u1ec7p:<\/strong> Vi\u1ec7c thi\u1ebft l\u1eadp c\u00e1c quy tr\u00ecnh ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng r\u00f5 r\u00e0ng, chi ti\u1ebft gi\u00fap n\u00e2ng cao hi\u1ec7u qu\u1ea3 l\u00e0m vi\u1ec7c v\u00e0 gi\u1ea3m thi\u1ec3u c\u00e1c sai s\u00f3t.<\/li>\n<li><strong>C\u00e1 Nh\u00e2n H\u00f3a Tr\u1ea3i Nghi\u1ec7m:<\/strong> C\u00e1 nh\u00e2n h\u00f3a d\u1ecbch v\u1ee5 ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng gi\u00fap kh\u00e1ch h\u00e0ng c\u1ea3m th\u1ea5y \u0111\u01b0\u1ee3c quan t\u00e2m v\u00e0 th\u1ea5u hi\u1ec3u, t\u1eeb \u0111\u00f3 t\u1ea1o d\u1ef1ng m\u1ed1i quan h\u1ec7 g\u1ea7n g\u0169i h\u01a1n.<\/li>\n<li><strong>L\u1eafng Nghe v\u00e0 Ph\u1ea3n H\u1ed3i:<\/strong> \u0110\u1ec3 c\u1ea3i thi\u1ec7n d\u1ecbch v\u1ee5, doanh nghi\u1ec7p c\u1ea7n th\u01b0\u1eddng xuy\u00ean l\u1eafng nghe ph\u1ea3n h\u1ed3i v\u00e0 \u00fd ki\u1ebfn t\u1eeb kh\u00e1ch h\u00e0ng, t\u1eeb \u0111\u00f3 c\u00f3 nh\u1eefng c\u1ea3i ti\u1ebfn h\u1ee3p l\u00fd.<\/li>\n<\/ul>\n<h2>C\u00e1c K\u00eanh Ch\u0103m S\u00f3c Kh\u00e1ch H\u00e0ng Sau B\u00e1n Ph\u1ed5 Bi\u1ebfn<\/h2>\n<p>Doanh nghi\u1ec7p c\u00f3 th\u1ec3 s\u1eed d\u1ee5ng nhi\u1ec1u k\u00eanh kh\u00e1c nhau \u0111\u1ec3 ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng sau b\u00e1n, m\u1ed7i k\u00eanh c\u00f3 \u01b0u \u0111i\u1ec3m v\u00e0 nh\u01b0\u1ee3c \u0111i\u1ec3m ri\u00eang:<\/p>\n<ul>\n<li><strong>\u0110i\u1ec7n Tho\u1ea1i:<\/strong> L\u00e0 ph\u01b0\u01a1ng ti\u1ec7n nhanh ch\u00f3ng v\u00e0 hi\u1ec7u qu\u1ea3 nh\u01b0ng c\u00f3 th\u1ec3 t\u1ed1n nhi\u1ec1u th\u1eddi gian ch\u1edd \u0111\u1ee3i cho kh\u00e1ch h\u00e0ng.<\/li>\n<li><strong>Email Marketing:<\/strong> Th\u00edch h\u1ee3p cho vi\u1ec7c g\u1eedi th\u00f4ng tin v\u00e0 khuy\u1ebfn m\u00e3i, gi\u00fap ti\u1ebft ki\u1ec7m chi ph\u00ed nh\u01b0ng ph\u1ea3i ch\u00fa \u00fd t\u1edbi t\u1ef7 l\u1ec7 ph\u1ea3n h\u1ed3i.<\/li>\n<li><strong>M\u1ea1ng X\u00e3 H\u1ed9i:<\/strong> K\u00eanh t\u01b0\u01a1ng t\u00e1c nhanh ch\u00f3ng, gi\u00fap k\u1ebft n\u1ed1i v\u1edbi kh\u00e1ch h\u00e0ng t\u1ed1t h\u01a1n nh\u01b0ng \u0111\u00f4i khi c\u00f3 th\u1ec3 t\u1ea1o ra nh\u1eefng ph\u1ea3n h\u1ed3i ti\u00eau c\u1ef1c c\u00f4ng khai.<\/li>\n<li><strong>Live Chat:<\/strong> H\u1ed7 tr\u1ee3 t\u1ee9c th\u1eddi cho kh\u00e1ch h\u00e0ng, gi\u00fap gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 ngay l\u1eadp t\u1ee9c v\u00e0 t\u0103ng tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng.<\/li>\n<li><strong>\u1ee8ng D\u1ee5ng Di \u0110\u1ed9ng:<\/strong> Cung c\u1ea5p d\u1ecbch v\u1ee5 m\u1ecdi l\u00fac m\u1ecdi n\u01a1i, nh\u01b0ng y\u00eau c\u1ea7u doanh nghi\u1ec7p ph\u1ea3i \u0111\u1ea7u t\u01b0 v\u00e0o c\u00f4ng ngh\u1ec7 v\u00e0 b\u1ea3o m\u1eadt.<\/li>\n<\/ul>\n<h2>\u0110o L\u01b0\u1eddng V\u00e0 \u0110\u00e1nh Gi\u00e1 Hi\u1ec7u Qu\u1ea3 C\u1ee7a D\u1ecbch V\u1ee5 Ch\u0103m S\u00f3c Kh\u00e1ch H\u00e0ng Sau B\u00e1n<\/h2>\n<p>\u0110\u1ec3 \u0111\u00e1nh gi\u00e1 hi\u1ec7u qu\u1ea3 c\u1ee7a d\u1ecbch v\u1ee5 ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng sau b\u00e1n, doanh nghi\u1ec7p c\u00f3 th\u1ec3 s\u1eed d\u1ee5ng c\u00e1c ch\u1ec9 s\u1ed1 sau:<\/p>\n<ul>\n<li><strong>Net Promoter Score (NPS):<\/strong> \u0110o l\u01b0\u1eddng l\u00f2ng trung th\u00e0nh v\u00e0 kh\u1ea3 n\u0103ng kh\u00e1ch h\u00e0ng gi\u1edbi thi\u1ec7u s\u1ea3n ph\u1ea9m\/d\u1ecbch v\u1ee5 \u0111\u1ebfn ng\u01b0\u1eddi kh\u00e1c.<\/li>\n<li><strong>Kh\u1ea3o S\u00e1t Kh\u00e1ch H\u00e0ng:<\/strong> Thu th\u1eadp ph\u1ea3n h\u1ed3i t\u1eeb kh\u00e1ch h\u00e0ng \u0111\u1ec3 hi\u1ec3u h\u1ecd c\u1ea3m th\u1ea5y th\u1ebf n\u00e0o v\u1ec1 d\u1ecbch v\u1ee5 v\u00e0 c\u00f3 nh\u1eefng \u0111i\u1ec1u g\u00ec c\u1ea7n c\u1ea3i thi\u1ec7n.<\/li>\n<li><strong>Ph\u00e2n T\u00edch D\u1eef Li\u1ec7u:<\/strong> S\u1eed d\u1ee5ng d\u1eef li\u1ec7u kh\u00e1ch h\u00e0ng \u0111\u1ec3 \u0111\u00e1nh gi\u00e1 xu h\u01b0\u1edbng v\u00e0 h\u00e0nh vi ti\u00eau d\u00f9ng, t\u1eeb \u0111\u00f3 \u0111i\u1ec1u ch\u1ec9nh d\u1ecbch v\u1ee5 ph\u00f9 h\u1ee3p h\u01a1n.<\/li>\n<\/ul>\n<h2>K\u1ebft Lu\u1eadn<\/h2>\n<p>D\u1ecbch v\u1ee5 ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng sau b\u00e1n kh\u00f4ng ch\u1ec9 l\u00e0 m\u1ed9t ph\u1ea7n trong ho\u1ea1t \u0111\u1ed9ng kinh doanh m\u00e0 c\u00f2n l\u00e0 m\u1ed9t chi\u1ebfn l\u01b0\u1ee3c quan tr\u1ecdng \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o s\u1ef1 ph\u00e1t tri\u1ec3n b\u1ec1n v\u1eefng cho doanh nghi\u1ec7p. \u0110\u1ea7u t\u01b0 v\u00e0o d\u1ecbch v\u1ee5 n\u00e0y s\u1ebd mang l\u1ea1i nhi\u1ec1u l\u1ee3i \u00edch kh\u00f4ng ch\u1ec9 v\u1ec1 m\u1eb7t t\u00e0i ch\u00ednh m\u00e0 c\u00f2n v\u1ec1 m\u1eb7t x\u00e2y d\u1ef1ng th\u01b0\u01a1ng hi\u1ec7u v\u00e0 t\u1ea1o m\u1ed1i quan h\u1ec7 b\u1ec1n v\u1eefng v\u1edbi kh\u00e1ch h\u00e0ng. Do \u0111\u00f3, c\u00e1c doanh nghi\u1ec7p n\u00ean c\u00f3 nh\u1eefng chi\u1ebfn l\u01b0\u1ee3c ph\u00f9 h\u1ee3p \u0111\u1ec3 tri\u1ec3n khai v\u00e0 ph\u00e1t tri\u1ec3n d\u1ecbch v\u1ee5 ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng sau b\u00e1n m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3.<\/p>\n<p> Li\u00ean h\u1ec7 v\u1edbi ch\u00fang t\u00f4i ngay h\u00f4m nay \u0111\u1ec3 \u0111\u01b0\u1ee3c t\u01b0 v\u1ea5n!<br \/>\n<\/br>Intage Vietnam: Gi\u1ea3i ph\u00e1p nghi\u00ean c\u1ee9u th\u1ecb tr\u01b0\u1eddng to\u00e0n di\u1ec7n v\u00e0 hi\u1ec7u qu\u1ea3 cho doanh nghi\u1ec7p.<br \/>\n<\/br>\ud83d\udcde (+8428) 3820 5558<br \/>\n<\/br>\ud83c\udf10 https:\/\/intage.com.vn\/<br \/>\n<\/br>\ud83c\udfe2 45 Vo Thi Sau, Da Kao Ward, District 1, Ho Chi Minh City, Vietnam<\/p>\n\n\n<div class=\"kk-star-ratings kksr-auto kksr-align-right kksr-valign-bottom\"\n    data-payload='{&quot;align&quot;:&quot;right&quot;,&quot;id&quot;:&quot;49603&quot;,&quot;slug&quot;:&quot;default&quot;,&quot;valign&quot;:&quot;bottom&quot;,&quot;ignore&quot;:&quot;&quot;,&quot;reference&quot;:&quot;auto&quot;,&quot;class&quot;:&quot;&quot;,&quot;count&quot;:&quot;0&quot;,&quot;legendonly&quot;:&quot;&quot;,&quot;readonly&quot;:&quot;&quot;,&quot;score&quot;:&quot;0&quot;,&quot;starsonly&quot;:&quot;&quot;,&quot;best&quot;:&quot;5&quot;,&quot;gap&quot;:&quot;5&quot;,&quot;greet&quot;:&quot;Rate this post&quot;,&quot;legend&quot;:&quot;0\\\/5 - (0 votes)&quot;,&quot;size&quot;:&quot;24&quot;,&quot;title&quot;:&quot;D\u1ecbch V\u1ee5 Ch\u0103m S\u00f3c Kh\u00e1ch H\u00e0ng Sau B\u00e1n: \u0110\u00e1nh Gi\u00e1 M\u1ee9c \u0110\u1ed9 Quan Tr\u1ecdng V\u00e0 Chi\u1ebfn L\u01b0\u1ee3c Hi\u1ec7u Qu\u1ea3&quot;,&quot;width&quot;:&quot;0&quot;,&quot;_legend&quot;:&quot;{score}\\\/{best} - ({count} {votes})&quot;,&quot;font_factor&quot;:&quot;1.25&quot;}'>\n            \n<div class=\"kksr-stars\">\n    \n<div class=\"kksr-stars-inactive\">\n            <div class=\"kksr-star\" data-star=\"1\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"2\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"3\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"4\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"5\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n    <\/div>\n    \n<div class=\"kksr-stars-active\" style=\"width: 0px;\">\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n    <\/div>\n<\/div>\n                \n\n<div class=\"kksr-legend\" style=\"font-size: 19.2px;\">\n            <span class=\"kksr-muted\">Rate this post<\/span>\n    <\/div>\n    <\/div>\n","protected":false},"excerpt":{"rendered":"<p>D\u1ecbch V\u1ee5 Ch\u0103m S\u00f3c Kh\u00e1ch H\u00e0ng Sau B\u00e1n: N\u1ec1n T\u1ea3ng Cho S\u1ef1 Th\u00e0nh C\u00f4ng C\u1ee7a Doanh Nghi\u1ec7p Trong m\u1ed9t th\u1eddi \u0111\u1ea1i kinh doanh ng\u00e0y c\u00e0ng c\u1ea1nh tranh nh\u01b0 hi\u1ec7n nay, d\u1ecbch v\u1ee5 ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng n\u00f3i chung v\u00e0 ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng sau b\u00e1n n\u00f3i ri\u00eang \u0111\u00e3 tr\u1edf th\u00e0nh m\u1ed9t y\u1ebfu t\u1ed1 quan tr\u1ecdng [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":49600,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[1118,1113],"tags":[],"class_list":["post-49603","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-intage-vn","category-tin-tuc-moi"],"wpml_current_locale":"vi_VN","wpml_translations":[],"_links":{"self":[{"href":"https:\/\/intage.com.vn\/vi\/wp-json\/wp\/v2\/posts\/49603","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/intage.com.vn\/vi\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/intage.com.vn\/vi\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/intage.com.vn\/vi\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/intage.com.vn\/vi\/wp-json\/wp\/v2\/comments?post=49603"}],"version-history":[{"count":0,"href":"https:\/\/intage.com.vn\/vi\/wp-json\/wp\/v2\/posts\/49603\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/intage.com.vn\/vi\/wp-json\/wp\/v2\/media\/49600"}],"wp:attachment":[{"href":"https:\/\/intage.com.vn\/vi\/wp-json\/wp\/v2\/media?parent=49603"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/intage.com.vn\/vi\/wp-json\/wp\/v2\/categories?post=49603"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/intage.com.vn\/vi\/wp-json\/wp\/v2\/tags?post=49603"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}